Community College Leaders Enhance Emotional Intelligence Skills
The President and fourteen senior administrators of a community college participated in my Building Resilience and Agility™ By Developing Emotional Intelligence Skills program. Overall the administrators and the college realized some significant and beneficial results as indicated by the final report.
Program events included completion of a Personal Goal Setting packet, a confidential goal-setting interview, 2.5-days of group training, daily and weekly email reminders, 2 coaching sessions, and individual impact interviews with each administrator about a month and a half after the training.
A psychometric survey called the Personal and Organizational Quality Assessment (POQA) was one of the methods used to evaluate the program. The POQA is composed of personal and organizational constructs. Participants completed the pre-survey about 3 weeks before the training and the post-survey about a month after the training. All of the ten Personal Constructs showed significant improvement including…
|
+31% -28% -24% -23% -23% |
|
-22% -19% +8% +7% +7% |
Administrators also reported substantial improvements in their General Health and in evaluation of their analog stress:
| Pre | Post | Improvement | |
|
60% | 87% | +45% |
|
56% | 18% | -68% |
Individual interviews with each administrator was another method used to evaluate program effectiveness. Each administrator provided percentage estimates about how much he or she had improved in each of seventeen personal goals. Following is a listing of the Personal Goals with the average percent improvement administrators identified indicated.
| Personal Goals | Average Percent Improvement |
| Manage Emotional Reactiveness Reduce Stress and Worry Gain Greater Mental Clarity Increase Personal Productivity Stay Motivated Develop More Self-Confidence Increase Personal Creativity Increase Change Flexibility Increase Personal and Professional Balance Understand Others Listen More, Talk Less Manage Relationships More Effectively Influence Others Resolve/Manage Conflict Improve Morale/Motivation Improve Teamwork Improve Team-to-Team Cooperation/Coordination |
43% 40% 35% 25% 26% 23% 20% 18% 34% 25% 19% 28% 12% 18% 19% 23% 19% |
Are these improvements significant? Yes!
Are they “high” or “unusual?” No.
Could your people achieve similar improvements and the resulting benefits that accompany them? Yes.
As always, I invite you to also share your successful experiences. If you would like to learn more, please contact us:
269-429-1833 • info@ByronStock.com• http://www.ByronStock.com
