EMOTIONAL INTELLIGENCE TRAINING IN THE WORKPLACE
TEAMS, GROUPS, AND INDIVIDUALS
Our high impact Emotional Intelligence training programs are based on the premise that development of high performance teams starts
with the individual, working from the inside out. When individuals are performing at their best - innovating, creating, connecting and
collaborating - teams and the organization exceed their goals.
Our approach integrates real work with learning. It involves identifying professional/personal challenges and integrating the techniques and processes through goal-setting, developmental sessions, and follow-up coaching to reinforce and sustain capability.
Key Benefits/Metrics
As the individual attains enhanced skills, benefits accrue to the individual, the team and the organization:
Personal
- Increased personal productivity
- Better emotional self-management
- Personal goals exceeded
- Business objectives met
- Candid information given/received
- Increased energy level
- Calmness under fire
- Quality family time
- More creative ideas/strategies
- Improved influencing skills
Team
- Increased team efficiency
- Deadlines met
- Enhanced team-to-team coordination
- Better communication
- Less conflict
- Increased appreciation
Organization
- Increased employee commitment
- Increased trust/loyalty
- Higher retention
- On-time implementation of initiatives/programs
Process
- Half-day group overview
- Pre and post normed and validated survey instrument to measure changes in productivity, job satisfaction, communication effectiveness, and more
- Personal goal-setting - identify desired improvements in EI competencies, critical issues, etc.
- Confidential goal-setting interview - establish a basis from which to track progress
- Workshop - one to four-day interactive group developmental (teaching/learning) sessions
- Interactive software (optional)
- Confidential coaching sessions - aligned with skill level targets to extract maximum learning, troubleshoot difficulties, celebrate progress and stay on course.
- Impact interviews - determine the impact the program has had on the individual, the team/group and the organization
- Final report and presentation
Materials
- Overview materials
- Survey instrument (optional)
- Personal Goal-Setting Packet
- Participant Guidebook
- emWave® PC Stress Relief System software or emWave Personal Stress Reliever® handheld feedback tool (optional)
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