EMOTIONAL INTELLIGENCE TRAINING

2. Implement Training Participants develop Emotional Intelligence skills through immediately applying tools and techniques taught in the program to work, home and personal situations. The training typically consists of individual and group assessments, personal goal-setting with each participant, followed by a combination of interactive training sessions and individualized coaching follow-up. Identified needs will determine the program events and activities. Following is a list of components that may be included in a program: Program Preparation and Pre-Measurement (Emotional Intelligence Test & Assessment and Other Measures) Introductory Session - Participants are briefed on the purpose and format of the program. They learn the foundation of the Emotional Intelligence competency model and brain and heart science underlying techniques taught in the program. Group Measurement - The Personal and Organizational Quality Assessment - Revised (POQA-R) survey is completed by individuals. Group responses are tabulated. Individual Measurement - The Emotional and Social Competence Inventory (ESCI®) 360º assessment is recommended for Managers, Directors, and Executives. Individual comprehensive reports are provided based on responses. ESCI Individual Coaching Session - Participants individually meet with the facilitator to discuss their 360º assessment results and discuss the relationship of areas of improvement to specific personal goals for the program. Personal Goal-Setting - Participants select their personal goals and identify specific relationships/situations to be improved as a result of applying skills developed in the training. Goal-Setting Interviews - A few weeks before the training phase, participants meet individually (via phone or in person) with the facilitator and discuss their personal goals and objectives for the program. Skill Development Training and Individual Coaching Training - Sessions consist of lecturettes, practice of each technique on real work and personal issues, individual reflective exercises, action and experiential activities, paired and small group interaction. Format, sequencing and length of each workshop day is determined by your objectives. Coaching - Individualized, 1 hour sessions are scheduled within the first 2 weeks after the workshop sessions. The number of coaching sessions and frequency depend on goals and individual needs. Email Reminder Tips - Daily tips sent for 3 weeks; weekly tips continue indefinitely. Mid and Post-Program Measurements and Assessments POQA-R - Administered about 1 month after the workshop. Impact Interviews - To assess use of the techniques and impact on personal goals, each person participates in a confidential and anonymous interview. Reinforcement and Team Application Sessions Reinforcement - two to four-hour session(s) typically scheduled three to six months after the workshop. Number of sessions and frequency depends on participant use of techniques and request. Team Application - two to four-hour session(s) designed to demonstrate and practice team use of techniques on real team issues/challenges.