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INFORMATION TECHNOLOGY RESULTS
Employee Commitment Benefits of Emotional Intelligence Training - Retail Food Industry Company -
Case Study #14 by Byron Stock of Byron Stock & Associates LLC
Internal IT departments within companies and government agencies are characterized by phenomenal
and increasingly rapid change. The life expectancy of products and programs declines each year,
while the demands on them to provide broader and deeper data increase. Internal IT departments
that cannot keep pace with the changes and are not sufficiently adaptable are in danger of being
outsourced.
more...
Developing Emotional Competence™ Program - Global Restaurant Chain #1
From January 2005 through April 2005, a Developing Emotional Competence™ Program was
facilitated for a global restaurant chain. Fifteen participants comprising three teams were trained.
The program included a pre-program presentation, pre-program interviews, a three-day developmental
session, post program coaching sessions, impact interviews, and a final report. Eleven participants
(73% sample) participated in the end of course impact interviews.
more...
Developing Emotional Competence ™ Program - Global Restaurant Chain #2
From August 2006 through December of 2006, a second Developing Emotional Competence™ Program was
facilitated for a global restaurant chain's IT department. Nineteen participants were trained.
Seventeen participants (89% sample) participated in the end of course impact interviews. Following are
impact interview responses to the three (3) final questions of the impact interview.
more...
Developing Emotional Competence ™ Program - Global Restaurant Chain #3
From April 2007 through June of 2007, a third Developing Emotional Competence™ Program was
facilitated for a global restaurant chain's IT department. Thirty participants were trained.
The team leaders of two teams needed to partner to implement twelve projects for the year.
They desired that their teams work more closely together with increased rapport and communication as
well as understanding and appreciation of what each team does.
Additionally, they desired to improve collaboration and trust among team members and between teams.
more...
Personal & Business Benefits of the Inner Quality® Management Programme -
IT Company Case Study 11 by Alan Watkins, M.D. and Chris Sawicki of Hunter Kane Resource Management
The IT industry is characterised by phenomenal and increasingly rapid change. The life expectancy of
many IT products gets less each year, and the price realised for such products continually falls.
Companies that cannot keep pace with the changes and are not sufficiently adaptable, quick witted and
creative inevitably suffer. If responsiveness and flexibility became chronically impaired, individual
IT companies, no matter how large, can actually disappear altogether.
more...
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